REFUND POLICY
01 — Return Window
Unworn, unwashed items with original tags attached may be returned within the return window stated at checkout. Embroidered pieces must be free of pulls, snags, or damage.
02 — Refund Method
Approved refunds are issued to the original payment method once your return has been received and inspected. Original shipping fees are non-refundable.
03 — Cancellations
Orders can be cancelled for a full refund before they ship. Once an order has shipped, it must be returned under the standard return policy.
04 — Final Sale Items
Limited drops, custom embroidery, and items marked as final sale are not eligible for return or refund unless they arrive damaged or defective.
CANCELLATIONS
01 — Cancel Within 24 Hours
Orders can be canceled free of charge within 24 hours of purchase, as long as they haven't entered production or shipped.
02 — Submit Your Request
Contact our support team with your order number and the reason for cancellation. We'll confirm receipt of your request.
03 — Confirmation & Refund
Once approved, you'll receive a confirmation email and your refund will be issued to the original payment method.
HOW TO CANCEL ORDER
01. REQUEST
Start your return or cancel order plz contact us using your order number and email. Select the items and tell us the reason.
02. PACK & SHIP
Pack items unworn, unwashed and with original tags attached. Attach the return label you receive and drop the parcel off with the carrier.